Wednesday, November 12, 2008

Antivirus 2009 problems

If any of you have installed a program called XP antivirus 2008 or Antivirus 2009 then you might have notice it has messed up your computer. Here is a solution that will hopefully help out with the problem.


  1. Print out these instructions as we will need to close every window that is open later in the fix.
  2. Next, reboot your computer into Safe Mode by doing the following:
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    • Instead of Windows loading as normal, a menu should appear
    • Select the first option, to run Windows in Safe Mode.
    • Login as a user with administrator privileges.
  3. When your computer has started in safe mode, and you see the desktop, continue with the rest of the instructions.
  4. Click on the Start button and then select the Run option.
  5. In the Open: field type C:\Program Files\ and then press the OK button.
  6. When the folder appears, if it says These files are hidden, click on the Show the contents of this folder option.
  7. When the C:\Program Files\ folder opens, look through the list of folders and when you find the folder named XPAntivirus or Antivirus 2009 left-click on it once so it becomes highlighted.
  8. Then hit the Delete button on your keyboard and when it asks if you are you want to delete the folder, click on the Yes button with your mouse.
  9. When the folder is deleted, reboot your computer back to normal mode.
That should fix your problem but if there are still some issues after you are done let me know and I will give you a few more things to try.

3 comments:

Carie said...

Hello Jonny boy, I have a Canon camera, I am lucky I have finally learned how to use it and to download pics from it, now can you tell me how to print pics from it. what do i take out to take down to the store to choose the pic i want copies of. I have had this camera two years and have never known how to do this, i know i'm a little slow.

Laurel said...

Thanks Jon, I will print this & when I get home I will do this!

Laurel said...

Thanks for your help Jon,I did what you said but had a hard time getting it into Safe Mode but finally it went, I hit start but could not find run, so I messed around & went into explore & there it was & I deleted it & all is working okay now.